General Registration Information

 

Event Registration:

All Members MUST contact Thomas Stark direct by phone or email to register for a CCW Vacation Club event.
 

Telephone: (801) 201-4653
Email: thomasflys@me.com
You may also FAX your request to enter an event to: (630) 214-6270

 

Form Of Payment:

We prefer payments be made via PERSONAL CHECK if at all possible. We can accept Paypal, VISA, MasterCard, Discover Card, and American Express, however due to the high cost of merchant fees, we charge a 5% handling fee/service charge for making payment with any credit card.
 

Pre-registration and Deposits:

When a CLUB event is published, we will try to make it available to register up to 45 days before the first day of play. When the event it full, we will try to keep a “wait list”. If the event has not been filled within the entry window, it will be subject to cancellation, with full refunds of deposits. We do not recommend securing NON-REFUNDABLE air tickets for any event UNTIL the entry window is closed and you have received confirmation from our office that the event has enough participants and will be held. Once you know the event is confirmed, we do recommend that all participants purchase trip cancellation insurance through your local travel insurance broker.
 

Full Payment Due Date:

All tours must be paid in full on the “full payment due date” posted for that specific event. If payment arrangements are not completed on this date, your slot is subject to forfeit, as well as your initial deposit, and we will enter a Member from our “wait list”.
 

Credit Card Declines:

If a participant’s credit card is declined, there will be a $50 service charge immediately assessed to the participant. The participant will be contacted by our office, and given 7 days to provide a credit card that can be processed. If the participant cannot be contacted within the 7 days, or if an alternative method of payment is not provided, the participant will forfeit the slot. Timely payments are necessary for CCW to keep an excellent credit profile with our vendors.
 

Participant Cancellation and Refund Policy:

Should a Member need to cancel, they will be charged a minimum $100 per person “cancellation office fee”. If a participant cancels after their credit card has been charged for their initial deposit or full payment, they are subject to forfeit the full package price. However, CCW will try to use every reasonable means to recoup a full refund. All refunds will be made in the form of a check from CCW. This refund will NOT be made as a credit to your personal credit card (this costs CCW extra fees!). Again, we recommend all participants consider purchasing appropriate trip cancellation insurance.
 

Credit Card Debit Inquiry:

As a Member of our Club, you are obligated to adhere to the following procedure if you dispute a charge on your credit card. If a participant feels a credit card charge is not warranted, they are obligated to contact the CCW World Office for a full explanation prior to contacting the credit card company or bank. It is CCW’s policy to do all that is necessary to resolve the inquiry quickly and to the Member’s satisfaction. Should the Member contact the credit card company or bank first, however, this creates unnecessary work and time for all parties. It also can have a bearing on the future credit rating of the CCW. Because of this potential damage to CCW, the Member’s membership to the club may be revoked if this obligation is not respected.
 

Event Cancellation:

CCW reserves the right to cancel an event if the participant numbers do not meet quotas needed by CCW. Every effort will be made to make this decision prior to the Full Payment Deadline date for each event. Participants will be notified in a timely manner should this take place, and refunded their full payment and deposit. If an event is cancelled by CCW due to lack of participation, Members will receive a FULL REFUND.
 

Membership Revocation Policy:

In order to protect the integrity of the CCW, the club reserves the right to revoke or suspend a Membership at any time.